Kaya is your trusted AI Copilot for construction-related endeavors. Our platform is dedicated to ensuring a streamlined, respectful, and mutually beneficial interaction between you and our AI Copilot. Your access to, and use of Kaya, is conditioned upon your acceptance of and compliance with this User Engagement Policy. By accessing or using Kaya, you agree to be bound by this policy. If you disagree with any part of the policy, then you do not have permission to access the service.

1. Account Creation and Management:
   • To make the most out of Kaya, users are required to create an account providing accurate, complete, and updated contact information.
   • Users must safeguard their account credentials to prevent unauthorized access. We highly recommend creating strong passwords and keeping them confidential.
   • Any alterations to the user information should be updated promptly in the Kaya system to ensure smooth communication and service provision.
2. User Responsibilities:
   • Users are encouraged to use Kaya's features and resources solely for construction-related inquiries, tasks, and constructive engagements.
   • It is the user’s unequivocal responsibility to abide by all applicable local, state, national, and international laws, regulations, and guidelines while using Kaya.
3. Communication Protocols:
   • Users have the privilege to communicate with the Kaya AI Copilot through designated communication channels, including WhatsApp, following our WhatsApp Business Messaging Policy.
   • All communications should uphold a tone of respect, professionalism, and be free from offensive, discriminatory, or derogatory language.
4. Data Protection and Privacy Assurance:
   • Kaya upholds stringent data protection standards to ensure user data is handled with the utmost confidentiality and security.
   • Users are encouraged to peruse through Kaya's Privacy Policy to have a clear understanding of how their data is collected, used, shared, and protected.
5. Content Sharing Guidelines:
   • Users are strictly prohibited from sharing or disseminating unlawful, harmful, fraudulent, or misleading content.
   • Any content shared on the platform should comply with applicable laws, regulations, and ethical standards.
6. Prohibited Activities:
   • Users are strictly prohibited from engaging in activities that are harmful, fraudulent, or offensive.
   • Any actions aimed at compromising the system’s integrity, such as hacking, spreading malware, or engaging in other malicious activities are strictly forbidden.
7. Customer Support Channels:
   • Kaya offers dedicated customer support channels for users to report any issues, seek assistance, or provide feedback regarding our services.
   • Users are encouraged to utilize these channels responsibly, providing accurate information and maintaining a respectful demeanor.
8. Policy Amendments and User Notification:
   • This policy may undergo periodic revisions to reflect changes in our services, regulatory environment, or user feedback.
   • Continued use of Kaya services following any policy amendments indicates user’s acceptance and consent to the updated terms.
9. Termination Rights:
   • Kaya reserves an unequivocal right to terminate user access for any violation of this policy or other associated terms and conditions governing the use of Kaya services.
10. Contact Us:
    • For any concerns, inquiries, or suggestions regarding this user policy, users are warmly encouraged to reach out to us through the contact channels provided on our website.

Adhering to this User Engagement Policy helps foster a conducive, respectful, and enriching environment for all users while engaging with Kaya: Your Construction Copilot.